Built to maintain
Customer Trust
During Emergencies
AI-Powered Customer Communications, Employee Action Plans, and Crisis Management for Banks so you're prepared to respond to any emergency situation within minutes.
Real-World Banking Scenarios
See how regional banks use Branchly to respond faster, maintain compliance, and protect customer trust during critical situations
Customer Communication Management
Create and execute branded customer communications with approval workflows that ensure compliance oversight. Use AI-assisted content generation for consistent, professional messaging across all channels. Maintain your bank's voice and branding while responding quickly to customer needs during disruptions.
Regulatory Compliance Documentation
Automatically generate comprehensive audit trails for OCC, FDIC, and Federal Reserve examinations. Every scenario, approval, communication, and action is logged with timestamps and participant records. Demonstrate business continuity planning, incident response capabilities, and crisis management preparedness with documentation ready for regulatory review.
Multi-Branch Coordination
Whether it's a planned maintenance, emergency closure, or service disruption at multiple branches, coordinate consistent messaging to customers while tracking operational status in real-time. Update your website, mobile app, and Google Maps simultaneously to keep customers informed.
Severe Weather Branch Closures
When severe weather threatens your region, Branchly automatically detects the risk 24-48 hours in advance and helps you pre-approve customer communications. Execute instant notifications across website, mobile, SMS, and email to inform customers of branch closures, ATM availability, and online banking options—all while maintaining complete audit trails for regulatory compliance.
Online Banking & System Outages
Respond instantly when your core banking system or online services go down. Launch pre-approved customer communications across all channels, coordinate with your IT vendor, update branch staff, and keep customers informed of restoration timelines. Built-in approval workflows ensure compliance oversight while maintaining speed during critical outages.
Automated Scenario Detection & Playbook Creation
Automated Scenario Detection & Playbook Creation
Our intelligent system continuously monitors your environment and industry to identify potential crisis scenarios before they happen. When a scenario is detected, Branchly automatically creates customized response playbooks tailored to your bank's specific needs, protocols, and customer base—ensuring you're always prepared to respond swiftly and effectively.
Pre-Approved Crisis Communications Ready to Deploy in Minutes
Pre-Approved Crisis Communications Ready to Deploy in Minutes
Branchly creates complete crisis communications for your organization - press releases, customer emails, internal memos, employee alerts, FAQ documents, social media responses and more - all tailored specifically to your bank's brand, locations, and customer base before an emergency ever happens. For every potential scenario from ransomware attacks to severe weather, you'll have professional, compliant messaging ready across every channel. No scrambling to write under pressure, no waiting for legal approval, no starting from scratch. Just comprehensive communications customized to your organization and ready when you need them most.
Built for Banking Resilience
Protect your customers, maintain compliance, and ensure operational continuity with purpose-built crisis management tools.
Customer Communication
Keep customers informed during emergencies with pre-approved, compliant communications ready to deploy instantly across all channels.
Multi-Branch Coordination
Coordinate responses across multiple branch locations with centralized crisis management and real-time updates for consistent customer experience.
Service Continuity
Maintain essential banking services during disruptions with tested response plans and automated workflows to protect customer trust.
Protect Your Bank's Reputation and Customer Trust
Protect Your Bank's Reputation and Customer Trust
Join leading banks that trust Branchly.ai to handle crisis communications with speed, compliance, and confidence. Be prepared for any emergency—from natural disasters to cybersecurity incidents—with AI-powered tools designed specifically for financial institutions.